Frequently asked questions
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Do I have to book an appointment with the police?
Your residence card serves as confirmation that you have a residence permit in Norway. Read your decision letter to find out whether you are going to receive a residence card in the post or if you need to book an appointment.
If you personally handed in your application in Norway, you will not need to book an appointment with the police. You will receive your residence card by post within 3 weeks.
How to book an appointment with the police
If you registered an online application via our website, you can book an appointment with the police by logging into My page (external website).
If you live in Oslo and did not apply online, you need to book an appointment with the police by phone at 22 34 21 00. Contact information for other police districts is available here (external website).
What should I do to ensure I receive my residence card by post?
It is important that every family member has their name on your letterbox. The post office will not deliver the card if the person's name is not listed on the letterbox, and the residence card will be sent back to the police.
You should not book any trips abroad before you have received your new residence card.
Remember to renew your residence card
You must renew your residence card every other year. To do so, register an application for a new residence card, and then book an appointment with the police.
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How do I register or change my address in Norway?
If you move to a new address in Norway or abroad, you must notify the National Population Register (external website) (Folkeregisteret).
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Can my permanent residence permit be withdrawn?
You can lose your permanent residence permit if you live abroad for too long. This is called withdrawn of permanent residence permit.
If your permanent residence permit has been withdrawn, it means that it is no longer valid. This means that you do not have permission to live in Norway. You must apply for a new temporary residence permit if you wish to continue living in Norway.
Your permanent residence permit may be withdrawn, if you:
- have stayed outside Norway for a continuous period of two years or
- have stayed outside Norway for a total period of two years during a four-year period
You may also loose your residence permit if you:
- have provided incorrect information about your identity, see Loosing a permit
- have provided incorrect information in your case, see Loosing a permit